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TICKETS

FAQ

A

We accept major credit cards, cash, and tap-to-pay. Checks are not accepted.

Accessible seating is located at the back of the theater and requires no stairs. Please contact the Box Office at (801) 689-8700 for assistance.

Age restrictions vary by event. Parents are responsible for supervising young children. Please contact the Box Office at (801) 689-8700 with any questions.
Only service animals are permitted inside the venue. If you have a service animal, we recommend you sit in our ADA section, as it offers more leg room and space for your companion.
Assisted hearing devices are available at the Box Office for select shows. Please call ahead at (801) 689-8700 to confirm availability.

B

All bags must fit under your seat. The space under each seat is approximately 21”x17”x8”. Please keep aisles clear at all times.

C

We offer popcorn, Pepsi products, candy, nachos, pretzels, and canned beer or seltzers (21+ with valid ID). Hours and items may vary by event and may be subject to client restrictions. Outside food is not allowed.

D

Door opening times vary by event. Please check the event details or call the Box Office at (801) 689-8700.

L

We are not responsible for personal belongings. Please call the Box Office at (801) 689-8700 to inquire about lost items.

Did you lose your tickets in your email? Call the Box Office at (801) 689-8700, we are more than happy to help.

O

Outside food is not permitted, except for water bottles (no glass containers).

P

There are several parking options in downtown Ogden. View our parking map here. Wheelchair-accessible parking is available in the garage behind the theater on Kiesel Avenue ($6). ADA drop-off is located at the Key Bank lot on 25th Street.

R

No refunds or exchanges unless otherwise noted.

S

Due to egress and safety, strollers, walkers, and similar items are not allowed in the main auditorium and must be stored in the lobby.

T

Peery’s Egyptian Theater is available for event rentals. Visit our Rental page availability and pricing.

Tickets may be presented digitally, printed at home, or picked up at will call. Contact the Box Office at (801) 689-8700 for assistance.

What if I can’t find my tickets? Contact the Box Office for support

Tickets are valid only if purchased:

We do not honor invalid or third-party tickets. If you are in doubt about your ticket’s validity, please call (801) 689-8700.

For information about tours of Peery’s Egyptian Theater, please contact the Box Office Coordinator at 801-689-8634.

Tickets can be screenshotted or left at will call. Each ticket code is valid for a single scan only.

V

For volunteer opportunities, please visit our Volunteer page or contact our Box Office Coordinator at (801) 689-8634.

W

Tickets may be picked up at the Box Office during business hours: Monday – Friday, 10:00 AM – 6:00 PM and one hour before PET ticketed events.

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In order to provide a safe and professional atmosphere at our theater, we ask that all volunteer Ushers adhere to the following policies:

  • Ushers must volunteer 12 events per calendar year (this amount may be pro-rated depending on their starting date. For example, if they start in early November, they will only need to volunteer 2 times that calendar year).
  • Only ages 16+ are allowed to usher. If under 18, a parent/guardian over the age of 18 must also be volunteering with them.
  • Only 3 “No-Show’s” are allowed. Ushers must provide the Box Office Coordinator and/or House Manager with written or verbal notice if they cannot attend their shift.
  • Dress Code:
    • Women: Black or white dress shirt, black pants or skirt, or a black dress.
    • Men: Black or white dress shirt (button-down front), tie (optional), black pants.
    • Close-toed shoes, preferably dark.
    • No hats, jeans, tennis shoes, tank tops, T-shirts, etc.
  • Physical Requirements & Accommodations:
    • Standing for Extended Periods – Ability to stand for long periods of time, with breaks as needed.
    • Walking and Moving Quickly – Ability to walk throughout the venue, escorting guests, checking tickets, and ensuring safety.
    • Climbing Stairs and Navigating Multiple Levels – Ability to navigate staircases and various levels of the venue to assist guests in finding their seats.
    • Bending and Reaching – Ability to bend or reach to pick up lost items, assist with seating adjustments, or provide assistance to guests.
    • Clear Communication – Ability to speak clearly to provide assistance to guests and communicate with team members.
    • Good Vision and Hearing – Ability to visually identify guest tickets and seating, and to hear inquiries or safety-related information.
    • Accommodations: We are committed to providing a welcoming volunteer experience for individuals of all abilities. If you require an accommodation to perform these duties, please let us know, and we will work with you to find a suitable way for you to contribute.

Thank you for helping us keep our patrons safe!