Edgar Allan Poe's Phantasmagoria

In order to provide a safe and professional atmosphere at our theater, we ask that all volunteer Ushers adhere to the following policies:

• Ushers must volunteer 12 events per calendar year (this amount may be pro-rated depending on their starting date. For example, if they start in early November, they will only need to volunteer 2 times that calendar year).
• Only ages 16+ are allowed to usher. If under 18, a parent/guardian over the age of 18 must also be volunteering with them.
• Only 3 “No-Show’s” are allowed. Ushers must provide the Box Office Coordinator and/or House Manager with written or verbal notice if they cannot attend their shift.
• Dress Code:
  • Women: Black or white dress shirt, black pants or skirt, or a black dress.
  • Men: Black or white dress shirt (button-down front), tie (optional), black pants.
  • Close-toed shoes, preferably dark.
  • No hats, jeans, tennis shoes, tank tops, T-shirts, etc.
• Physical Requirements & Accommodations:
  • Standing for Extended Periods – Ability to stand for long periods of time, with breaks as needed.
  • Walking and Moving Quickly – Ability to walk throughout the venue, escorting guests, checking tickets, and ensuring safety.
  • Climbing Stairs and Navigating Multiple Levels – Ability to navigate staircases and various levels of the venue to assist guests in finding their seats.
  • Bending and Reaching – Ability to bend or reach to pick up lost items, assist with seating adjustments, or provide assistance to guests.
  • Clear Communication – Ability to speak clearly to provide assistance to guests and communicate with team members.
  • Good Vision and Hearing – Ability to visually identify guest tickets and seating, and to hear inquiries or safety-related information.
  • Accommodations: We are committed to providing a welcoming volunteer experience for individuals of all abilities. If you require an accommodation to perform these duties, please let us know, and we will work with you to find a suitable way for you to contribute.

Thank you for helping us keep our patrons safe!